Tag Archives: calm

The Unseen Hero

The unseen hero…Steve Jobs once said, “The only way to do great work is to love what you do.” Everyday I get to come to work and do great work, I get to share my passion for caring with my coworkers, callers, and road officers. I am the calm in the storm when the public is having a bad day. I am your dispatcher. I am the unseen hero.

Most people will tell you they came to dispatch because it was a calling, I am here to be honest and say I stumbled into this profession on accident. After years of being a cake decorator I felt stuck in my career and felt I wasn’t moving forward as I wanted to. A friend posted a job advertisement with a local agency and it felt like a sign of change to come. I was nervous to start over in a new career but felt dispatching was the fast-paced job I was looking for, and on my first day I knew for sure I was going to stay. I came in my first day and watched as two senior dispatchers handled a call of a young child that was struck by lightening was not breathing. I was hooked. The way they processed information, handled radio traffic, and calmed down a hysterical caller was so impressive I knew I wanted to stay and become a well-trained dispatcher. It turned on a passion inside me that I never knew was there.

That passion turned out to be much needed when I took the worst call of my career so far. There is nothing more heart wrenching than taking a call from a desperate mother, to hear a mother call out for help reference her child not breathing could shake anyone to their core. Its one reason I answer the call every day. I took a call from a mother advising her child was not breathing, we began CPR as my partner dispatched but I knew in my heart it was too late. I stayed on the phone with the mother the entire time doing CPR until first responders could take over, I then hung up and sobbed at my station. My heart was broken. I walked away that day defeated, feeling as if I had failed my community, I had failed that mother. I made the decision to return to work after a long night of holding my own children a little too tight, but with a new sense of passion. I know as mother how scary it is to not have control over a situation and to have to reach out for help in a desperate situation. I felt the pain this mother felt, I too had lost a child and felt for her even long after the caller ended. I wanted to be the calm in the storm for mothers. I take each call and I handle it with care, I always picture myself on the other end of the line and talk to my callers accordingly. Whether it’s a simple crash or a missing child my passion to care is always the same. Callers deserve our very best day in and day out and I am honored to share that passion with my team as well as callers.

911 dispatching isn’t for the weak and I’m proud to come in everyday and show my passion for my career. Everyday is a new experience and I’m proud to be a part of a team that’s ready and willing to help our community and be better than we were yesterday. You may not see us, but you hear us, we are the calm in the storm.

Serendipity

Look Past The Mess

When there is a mess right in front of you, something that you’re dealing with, something that takes every ounce of your energy, needs your sharp focus, interrupts you with a temptation to quit….when it is right there, and you’re in the midst of the mess….you can sometimes lose focus on what will come after and sometimes stop in your tracks.

I want to remind you that after every storm, not just a few, not just the big ones in the desert…. but every storm….there is a rainbow. It may not be right there when you look up to the sky, it may not be in the direction of your eyes and it may not be in your neck of the woods…. BUT it is there. Do you trust that? YES? ….I challenge you to also to trust that on the other side of your mess, your storm, your upset…. Awaits a rainbow. A glorious, beautiful, amazing ‘after’.

Now walk through your mess. Do what you need to do to go through it. Holding your head high, respecting yourself and remembering to take care of you is of the utmost importance… and then walking through it is twice as important.

Do what you said.

Be who you are.

Stand firm in your truth.

Speak out loud.

Rebuke any ridicule and resentment.

Stand up against any judgment.

Express love always.

Have you ever trusted God so much that something you worried about dissolved and worked itself out with no alarms, no drama, no chaos?

If NO…, I challenge you to turn to Him for the courage, strength and mighty power you require to get through that mess that lies in front of you. Keep doing the next thing, and trust it WILL be good on the other side.

If YES…., I challenge you to pray for those who do not.

And happily enjoy the ‘after’ of all the messes.

xoxo

Your God girl,

Tracy

Forgive Them

Forgive them.

WHAT?!

You want me to ‘Forgive’ after what they’ve done to me?  YES.

After all they said?  YES.

After all she did?  YES.

After how mean he was?  YES.

After all their lies?  YES.   YES.   YES.

That’s right.  Do it.

  • We all make mistakes
  • They just don’t know any better
  • A big wrong is the same as a little wrong
  • You don’t write other peoples rules
  • You are not that special

So.  Now with that in mind.  Think of a time when you were wrong.  You yelled at your kid, you blamed somebody for something, you backed up instead of going forward & hit a car, you said something you shouldn’t have said, yadda yadda yadda.   Were you forgiven?

Oh wait…. You’ll justify all your wrongs.  You have reasons all lined up to back you up.  You even have people who agree with you, who you’re going to turn to for that justification.  YET you’re ready to condemn them. With no justification.  The ones who did YOU wrong, hurt you, ignored you.  Them. The ones you are to forgive.  You’re ready to throw them into the fire.  And you have no interest in their stories or apologies.  It was bad in your eyes and you must walk away.  OK.  Forgive them.

When you forgive someone, it doesn’t mean you invite them over for tea, it doesn’t mean what they did was ok. When you forgive someone, it is for you.  It is for your freedom.  For your soul growth & your sanity.  When you forgive them, they no longer have a hold on you, they no longer have space in your head and they no longer cause you any upset.

When you don’t….. upset, resentment and blame build up in YOU.  Your heart is the one that hurts.  Your soul is the one that is thwarted.  Your life is the one that is impacted.

Is it time to forgive someone?

Find peace as you release.

 

xoxo,

Tracy

Your God girl